How to Make Service Payments on Telecu Cloud

This article explains the process to make payments for your contracted services through a page that uses WHMCS as a management system.

1. Access the Client Area

  • Go to the provider's main page.

  • Click on Client Area or Login.

  • Enter your registered email and password.

2. Verify Pending Pro‑Invoices

  • Once inside, go to the Billing menu.

  • Select Invoices.

  • A list will show all your invoices, indicating the status (Pending, Overdue, Paid).

3. Select the Invoice to Pay

  • Click on the number of the pending invoice.

  • The detail will open with the amount, due date, and service description.

  • At the top right, you will find the option to change the payment method and choose how you want to pay.


4. Available Payment Methods

Depending on the provider's configuration, you may find options such as:

  • Credit/Debit Card

  • Bank Transfer


5. Payment Confirmation

Payment with Credit/Debit Card

  • Select Credit/Debit Card as the payment method.

  • Enter your card details in the secure gateway.

  • Click Pay Now.

  • The system will process the transaction and display a confirmation message.

  • The pro‑invoice status will automatically change to Paid.

Payment with Bank Transfer

  • Select Bank Transfer as the payment method.

  • Click on View Accounts and Upload Receipt.

  • The provider's available bank accounts will be shown (example: Banco Guayaquil and Banco Pichincha).

  • Once done, upload the receipt in JPG, PNG, or PDF format (max. 5 MB).

  • Click Upload Receipt.

  • The billing area will verify your payment and update the pro‑invoice status to Paid.