How to Repair a cPanel IMAP Account in Microsoft Outlook

    Step 1: Open Account Settings

    1. Launch Microsoft Outlook.

    2. From the top menu, select File.

    3. Click on Account Settings, then again on Account Settings.

    Step 2: Select the Account

    1. In the window that appears, locate the email account you want to repair.

    2. Select it and click the Repair button.

    Step 3: Enter Updated Credentials

    1. Outlook will open the repair wizard.

    2. Re‑enter your account information:

      • Email address

      • Updated password

      • Incoming mail server (IMAP) and outgoing mail server (SMTP)

    3. Verify that the ports and encryption type (SSL/TLS) match the details provided by your hosting/cPanel service.

    Step 4: Complete the Repair

    1. Once the information is entered, click Next.

    2. Outlook will test the connection with the server using the new credentials.

    3. If the test is successful, select Finish.

    Step 5: Confirm Functionality

    1. Return to your inbox.

    2. Send a test email to confirm the account is working correctly with the updated credentials.

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